I HAVE QUESTIONS....
Melanin Skincare Q&A
WHAT TYPE OF HYPERPIGMENTATION IS TREATABLE? WHAT IS NOT TREATABLE.
We can only help to treat smooth, non-raised hyperpigmentation, of a dark colors (brown ,dark red, black or grey). The pigmentation must be on normal skin, with no active skin conditions/ or open sores or lesions in progress.
WHICH COUNTRIES DO YOU SHIP TO?
We currently ship to the United States, Canada, and Jamaica. However shoot an email to us, to see what we can do.
DO YOU ACCEPT RETURNS?
Due to the hygenic nature of our product selection we do not accept returns. However, we guarantee results from appropriate usage, and will provide refunds if necessary.
Results have been proven to be effective in most cases Results are dependent on 3 factors:
1. How well you adhere to the post-treatment creams plan,
2. How resistant the pigmentation is, and
3. The type/cause of pigmentation.
Which body areas do you treat?
We treat different body areas including: Neck, Chest, Upper back, Lower back, Thighs, Buttocks Lower legs, Knees, Stomach, Upper arms, Lower arms, Underarms, Hands, Feet.
PLEASE NOTE, WE CANNOT TREAT:
Rosacea, Vitiligo, Birthmarks, Freckles (from
childhood), Veins, or any currently active conditions
We cannot treat raised (keloid) scars, bruises, skin tags, moles and indented scars.
We cannot treat birthmarks, childhood freckles, vitiligo, veins and marks which are red, pink or lighter than normal skin tone.